Below we explain what personal data we process in connection with our website, for what purposes, and what rights you have. Any specifics for individual processing activities are described in the respective sections.
The controller responsible for processing personal data on this website is:
Best Handling Technology GmbH
Ludwig-Rinn-Straße 10
35452 Heuchelheim
Germany
Phone: +49 (0)641 132 70 863
Fax: +49 (0)641 132 70 865
E-Mail: info@besthandlingtechnology.com
Further statutory company information is available in our Imprint.
Our website at www.besthandlingtechnology.com is a German- and English-language information service provided by Best Handling Technology GmbH. It includes information on products and solutions, industries and applications, news, and ways to contact us.
The site is built with the Next.js framework (React) and uses Tailwind CSS, UI component libraries (e.g. Radix UI), and libraries for animations and carousels. News articles are served from MDX content files.
For typography we use Next.js Google Font optimization (“next/font”): font files are bundled when the site is built and served from our site, so your browser does not need to connect directly to Google to load the fonts when you open a page.
The website is provided as a statically generated site through a web hosting provider. The hosting provider processes technically necessary access data to deliver pages, static files, and PHP endpoints for forms. Where service providers act as processors, we have entered into the data processing agreements required under Art. 28 GDPR.
The contact and newsletter forms send their data to PHP endpoints under /api/contact.php and /api/newsletter.php. These endpoints use Brevo for email delivery, contact management, and double opt-in handling.
When you access and load the website, the hosting provider or our systems automatically process technically necessary information such as IP address, date and time of the request, requested resource, amount of data transferred, browser identifier, and possibly referrer. This processing is required to deliver the website, maintain stability and security, and detect abuse.
The legal basis is Art. 6(1)(f) GDPR (legitimate interests in operating a secure and functional web presence).
We use the privacy-focused analytics tool Plausible to evaluate how the site is used statistically. Analytics runs without cookies and without advertising profiles; we do not build personal usage profiles or combine data for tracking across unrelated websites.
Technically this loads a small script from plausible.tacid.ai (provided by Tacid). On page visits and certain interactions (e.g. contact or newsletter actions, 404 views), data processed can include the URL viewed, referrer, coarse device/browser and viewport characteristics, and shortened or non-persistently retained information relating to source addresses for statistical use. How Plausible implements privacy-oriented processing is explained at plausible.io/data-policy.
The legal basis is Art. 6(1)(f) GDPR (legitimate interests in maintaining our information offering, and in reviewing effectiveness and stability without intrusive cross-site tracking). Where processing involves locations outside the EU/EEA, transfers rely on appropriate safeguards (e.g. EU Standard Contractual Clauses) as required.
In addition, after your consent we use the Google tag (gtag.js) for Google Ads conversion tracking and Google Analytics 4. By default, the Google Consent Mode signals for analytics, advertising, user data, and ad personalization are set to “denied”. Only when you allow the analytics or marketing categories in the cookie preferences are the respective signals set to “granted” and gtag.js can transmit measurement data to Google. Further information is available at policies.google.com/privacy.
The legal basis for Google Ads and Google Analytics 4 is your consent (Art. 6(1)(a) GDPR and, where applicable, Section 25(1) TDDDG). You can withdraw your consent at any time via the cookie preferences.
You can send us a message via the contact form. We process the data you provide (name, email address, optional company and phone number, message text, and the language selected on the site).
Transmission is encrypted via our website to a server endpoint. To deliver your message to us we use the email service Brevo (Brevo SAS, France). The contents of your request are sent by email to our configured inbox; outgoing mail uses our verified sender address, with your email set as the reply-to address.
Where configured, your name, email, company, and phone may also be stored as a contact in a Brevo contact list to help us handle inquiries; any such storage is limited to the scope of your contact request.
To reduce automated abuse we use a hidden honeypot field and simple frequency-based limiting of requests per IP address. The IP address is temporarily processed together with timestamps in a hashed rate-limit file on the server (not stored for marketing purposes).
By submitting the form you consent—where consent is required—to the processing described for handling your request (Art. 6(1)(a) GDPR). Where you contact us in connection with a specific inquiry in a pre-contractual or contractual context, Art. 6(1)(b) GDPR may also apply. Our legitimate interest in abuse prevention is the legal basis for IP-based rate limiting (Art. 6(1)(f) GDPR).
When you subscribe to our newsletter, we process the email address you provide and the language selected on the site.
Delivery and subscription handling are managed through Brevo using double opt-in: you receive an email with a confirmation link and are only added for mailing after you confirm.
The legal basis is your consent (Art. 6(1)(a) GDPR), which you give when signing up and which you may withdraw at any time with future effect, for example via an unsubscribe link in newsletter emails or by contacting us at the address above.
We also apply frequency-based limits per IP address and email address to reduce abuse (temporary processing in hashed rate-limit files on the server).
The footer can display a Google Maps map. The map is blocked by default and is only loaded after you allow external media in the cookie preferences or actively load the map. When the embedded map is displayed, Google may process personal data (e.g. IP address, usage data) and may set cookies or use similar technologies.
The embed is based on your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time via the cookie preferences. Further information is available in Google's privacy policy at policies.google.com/privacy.
Our website links to profiles on social platforms (LinkedIn, YouTube). Only when you actively follow such a link do you reach those providers’ services; their privacy policies apply exclusively there.
We use a self-hosted Silktide cookie consent manager. It stores your choices locally in your browser (localStorage), in particular whether you have already made a decision and which categories are allowed: essential, analytics, marketing, and external media. This storage is required to manage your consent choices and deliver the website according to your selection.
Plausible does not use cookies. Google Ads and Google Analytics 4 are only used after your consent via the marketing or analytics categories. External media such as Google Maps are only loaded when you allow external media or actively load the map. The newsletter prompt may also store locally that it has been dismissed so it is not shown again.
The legal basis for technically required storage is Section 25(2) TDDDG and Art. 6(1)(f) GDPR. For analytics, marketing, and external media categories, the legal basis is your consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG).
We disclose personal data only where necessary to operate the website or the functions described, where we are legally obliged to do so, or where you have consented.
We maintain processing agreements or similar arrangements as applicable with: web hosting, web analytics (Plausible operated via Tacid under plausible.tacid.ai), email delivery and contact management (Brevo). If you consent to analytics, marketing, or external media, data may also be transferred to Google.
Server log data are retained only as long as necessary for functional and system security or as determined by the hosting provider’s retention practices.
Web analytics statistics (Plausible via Tacid) are held in aggregated form and/or with limited retention under the providers’ technical design (without linkage to enduring user or advertising profiles).
Consent choices from the cookie consent manager and local storage of a dismissed newsletter prompt remain in your browser until you delete this browser data or change your selection via the cookie preferences. Rate-limit data used for form protection are needed only for the respective limiting period.
Messages from the contact form are kept as needed to handle your inquiry and beyond that only where statutory retention duties or legitimate interests (e.g. documenting communication) require it.
Newsletter-related data are stored until you unsubscribe or withdraw consent; statutory retention requirements remain unaffected.
Subject to applicable law, you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing based on Art. 6(1)(f) GDPR.
Where processing is based on consent, you have the right to withdraw consent with effect for the future.
You have the right to lodge a complaint with a supervisory authority about our processing of personal data. The authority responsible is typically that of your habitual residence or our registered office.
A list of German supervisory authorities is available at www.bfdi.bund.de.
We update this privacy policy when our website, services, or legal requirements change. The version published on this page is authoritative.
Last updated: June 2026
